En iyi Itil podcastleri (2025)

1
Elevando el ITSM: Proveedor de Servicios, tenemos que hablar... 9:53

14h ago9:53

9:53

¿Qué pasa cuando lo prometido no es lo entregado? En este episodio de ITIL 4 Sin Filtros, Raquel y Marcos se enfrentan al arte —y al caos— de gestionar expectativas entre clientes y proveedores. Hablamos de SLAs, confianza, métricas y malentendidos… todo con un enfoque práctico, divertido y sin rodeos. Porque un buen acuerdo no se firma, se constru…

1
Elevando el ITSM: Incidente a la Vista 10:58

8d ago10:58

10:58

Descubre cómo la gestión de incidentes en ITIL® 4 ayuda a restaurar servicios con rapidez y mínimo impacto. Exploramos principios clave como la detección temprana, la resolución ágil y la mejora continua con ayuda de automatización y colaboración (¡sí, incluso swarming!). Todo esto dentro de un ecosistema que conecta personas, tecnología, flujos de…

1
Elevando el ITSM: No es solo papeleo, es la Habilitación del Cambio 6:18

15d ago6:18

6:18

En este episodio de ITSM Elevate, profundizamos en la práctica de habilitación del cambio según la guía de ITIL® 4. Analizamos cómo gestionar los cambios de forma controlada, minimizando riesgos y asegurando valor para el negocio. Hablamos sobre la evaluación del impacto, la autorización adecuada y la comunicación efectiva como pilares fundamentale…

1
Elevando el ITSM: Del Caos a la Cima 7:42

19d ago7:42

7:42

Con Punto y Koma tarafından oluşturuldu

1
Cerrando con broche de oro – Solicitudes, niveles de servicio y seguridad 9:10

2M ago9:10

9:10

En este último episodio de esta serie, Alex y Julián exploran cómo responder eficazmente a las solicitudes de servicios, cómo establecer expectativas claras y proteger los servicios con gestión de seguridad de la información.Se centran en: Gestión de Solicitudes de Servicio, Gestión de Niveles de Servicio, Gestión de la Seguridad de la Información.…

1
Excelencia sostenible – ITIL más allá de lo operativo 7:03

2M ago7:03

7:03

Discutimos las prácticas de gestión que aseguran una evolución constante del servicio: Gestión de la Configuración del Servicio, la Mejora Continua, Gestión de Activos de TI y Gestión de Suplidores.Con Punto y Koma tarafından oluşturuldu

1
Prácticas esenciales ITIL 4 – Resolver, prevenir y evolucionar servicios 9:38

2M ago9:38

9:38

Exploramos las prácticas que contribuyen a un entorno tecnológico saludable manteniendo los servicios funcionando y gestionando las interrupciones productivamente. Estas prácticas son: Gestión de Incidentes, Gestión de Problemas, Gestión de Eventos, Habilitación del Cambio, Gestión de Liberaciones y Gestión de Despliegues.…

1
Del valor a la acción – El Sistema de Valor del Servicio y la Cadena de Valor 8:24

2M ago8:24

8:24

Conoce el Sistema de Valor del Servicio (SVS) y la Cadena del Valor del Servicio y cómo ambas se integran para proporcionar soluciones que generen valor a sus usuarios y clientes.Con Punto y Koma tarafından oluşturuldu

1
Las Cuatro Dimensiones de la Gestión de Servicios – Mirada 360° al mundo TI 9:17

2M ago9:17

9:17

Desglosamos las 4 dimensiones que todo servicio debe considerar: Organizaciones y personas, Información y tecnología, Socios y proveedores, y los flujos de valor y procesos.Con Punto y Koma tarafından oluşturuldu

1
Los Principios Guía de ITIL 4 – Siete reglas para hacerlo bien 9:03

2M ago9:03

9:03

Exploramos los siete principios guía de ITIL 4 y cómo puedes aplicarlos a un entorno.Con Punto y Koma tarafından oluşturuldu

1
¿Qué es ITIL 4 y por qué debería importarte? 8:44

2M ago8:44

8:44

Introducción a los conceptos clave de ITIL 4: Qué es un servicio? Qué es la Gestión de Servicios de TI Los actores principales Cómo la Gestión de Servicios ayuda a crear valorCon Punto y Koma tarafından oluşturuldu

1
ITIL and Beyond (Trailer) 0:57

5+ y ago0:57

0:57

1
Episode 5 Of ITIL Foundations Training Podcasts- Explaining Scope Of Service Strategy 3:19

6+ y ago3:19

3:19

Episode 5 Of ITIL Foundations Training Podcasts- Explaining Scope Of Service Strategy Lifecycle PhaseDisclaimer - ITIL® - "ITIL® is a (registered) Trade Mark of AXELOS Limited. All rights reserved." Please note that all ITIL documents and standards are completely owned intellectual property & copyright of Axelos. So in case if by any chance you are…

1
Episode 4 Of ITIL Foundations Training Podcasts- Explaining Objectives Of Service Strategy 4:42

6+ y ago4:42

4:42

Episode 4 Of ITIL Foundations Training Podcasts- Explaining Objectives Of Service StrategyDisclaimer - ITIL® - "ITIL® is a (registered) Trade Mark of AXELOS Limited. All rights reserved." Please note that all ITIL documents and standards are completely owned intellectual property & copyright of Axelos. So in case if by any chance you are interested…

1
Episode 3 Of ITIL Foundations Training Podcasts- Explaining Service Strategy Purpose in ITIL 7:49

6+ y ago7:49

7:49

Episode 3 Of ITIL Foundations Training Podcasts- Explaining Purpose Of Service Strategy Lifecycle Phase in ITIL.Disclaimer - ITIL® - "ITIL® is a (registered) Trade Mark of AXELOS Limited. All rights reserved." Please note that all ITIL documents and standards are completely owned intellectual property & copyright of Axelos. So in case if by any cha…

1
Episode 2 Of ITIL Foundations Training Podcasts- Explaining Service Strategy Lifecycle Phase in ITIL 43:57

6+ y ago43:57

43:57

Episode 2 Of ITIL Foundations Training Podcasts- Explaining Service Strategy Lifecycle Phase in ITILDisclaimer - ITIL® - "ITIL® is a (registered) Trade Mark of AXELOS Limited. All rights reserved." Please note that all ITIL documents and standards are completely owned intellectual property & copyright of Axelos. So in case if by any chance you are …

1
Episode 1 Of ITIL Foundations Training Podcasts - Defining a Service in ITIL 21:52

6+ y ago21:52

21:52

Disclaimer - ITIL® - "ITIL® is a (registered) Trade Mark of AXELOS Limited. All rights reserved." Please note that all ITIL documents and standards are completely owned intellectual property & copyright of Axelos. So in case if by any chance you are interested to study more about the standard that I have discussed here then please go to the officia…

1
How To Successfully Implement ITIL Processes - Part 1

17+ y ago

—

ITIL Version Three builds on Version Two with the addition of several important new processes, across the new service lifecycle. It is critical that you know how to successfully design, build, test, implement and improve service management processes to obtain...IT Service Success tarafından oluşturuldu

1
How To Successfully Implement ITIL Processes - Part 2

17+ y ago

—

Here is the second Podcast, in the two part series, covering the topic of how to successfully design, build and implement ITIL based processes. Download planning_for_successful_process_introduction_part_two.mp3 If you have any questions about this Podcast - please post your comments below...IT Service Success tarafından oluşturuldu

1
Leading Transformation - How To Overcome Organizational Resistance To Change

18y ago

—

Quickly absorb and learn new perspectives and techniques to compliment your ITIL knowledge through the power of audio and Podcasts. In this special Podcast, I interview Don Casson, CEO of Evergreen Systems about Leading Transformation. Evergreen Systems began business in...IT Service Success tarafından oluşturuldu

1
How To Implement A Service Catalog - Part One

18y ago

—

Quickly absorb and learn new perspectives and techniques to compliment your ITIL knowledge through the power of online audio and Podcasts. In this first of a special four part series - we'll be delving into the good old Service Catalog...IT Service Success tarafından oluşturuldu

1
How To Implement A Service Catalog - Part Two

18y ago

—

Matthew Burrows continues his Podcast interview with part two in the two part series and follows up the advice he gave in part one with his very own 'top tips' for successfully implementing the Service Catalogue. Listen to Part Two...IT Service Success tarafından oluşturuldu

1
I didn't go in to IT to be an accountant 28:00

18+ y ago28:00

28:00

Welcome to the third ILX Group ITIL Podcast. In this programme Mark Haddad discusses ITIL Financial Management. For further information and training please visit http://www.itiltraining.com/.Mark Hadadd tarafından oluşturuldu

1
Acronym City 39:00

18+ y ago39:00

39:00

Welcome to the second ILX Group ITIL Podcast. In this programme Mark Haddad discusses ITIL Availability Management. For further information and training please visit http://www.itiltraining.com/.Mark Hadadd tarafından oluşturuldu

1
Top Tips for taking the ITIL Foundation Exam. 30:46

19y ago30:46

30:46

Welcome to the first ITIL Training Podcast. In this first programme Martyn and Mark discuss the top tips for taking the ITIL Foundation exam. For further information and training please visit http://www.itiltraining.com/.Martyn Kinch tarafından oluşturuldu

Dinlemeye Değer Podcast'ler

Itil Podcastleri

Dinlemeye Değer Podcast'ler

1
ITIL® 4 Sin Filtros - Simplificando la Gestión de Servicios

Con Punto y Koma

1
ITIL Foundation Trainings

Luv Johar

1
The ITIL Training Podcasts

Martyn Kinch

1
ITIL and Beyond

Joao Rodrigues | Better Skills

1
IT Service Podcasts - Featuring ITIL Version 3

IT Service Success

1
Elevando el ITSM: Proveedor de Servicios, tenemos que hablar... 9:53

1
Elevando el ITSM: Incidente a la Vista 10:58

1
Elevando el ITSM: No es solo papeleo, es la Habilitación del Cambio 6:18

1
Elevando el ITSM: Del Caos a la Cima 7:42

1
Cerrando con broche de oro – Solicitudes, niveles de servicio y seguridad 9:10

1
Excelencia sostenible – ITIL más allá de lo operativo 7:03

1
Prácticas esenciales ITIL 4 – Resolver, prevenir y evolucionar servicios 9:38

1
Del valor a la acción – El Sistema de Valor del Servicio y la Cadena de Valor 8:24

1
Las Cuatro Dimensiones de la Gestión de Servicios – Mirada 360° al mundo TI 9:17

1
Los Principios Guía de ITIL 4 – Siete reglas para hacerlo bien 9:03

1
¿Qué es ITIL 4 y por qué debería importarte? 8:44

1
ITIL and Beyond (Trailer) 0:57

1
Episode 5 Of ITIL Foundations Training Podcasts- Explaining Scope Of Service Strategy 3:19

1
Episode 4 Of ITIL Foundations Training Podcasts- Explaining Objectives Of Service Strategy 4:42

1
Episode 3 Of ITIL Foundations Training Podcasts- Explaining Service Strategy Purpose in ITIL 7:49

1
Episode 2 Of ITIL Foundations Training Podcasts- Explaining Service Strategy Lifecycle Phase in ITIL 43:57

1
Episode 1 Of ITIL Foundations Training Podcasts - Defining a Service in ITIL 21:52

1
How To Successfully Implement ITIL Processes - Part 1

1
How To Successfully Implement ITIL Processes - Part 2

1
Leading Transformation - How To Overcome Organizational Resistance To Change

1
How To Implement A Service Catalog - Part One

1
How To Implement A Service Catalog - Part Two

1
I didn't go in to IT to be an accountant 28:00

1
Acronym City 39:00

1
Top Tips for taking the ITIL Foundation Exam. 30:46

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